Nearly a million people in the UK go to work each day through an employment agency. On paper, they have rights. The Agency Workers Regulations 2010 entitle them to equal basic pay and working conditions after twelve weeks in the same role. The Swedish derogation — the loophole that once allowed agencies to pay workers less between assignments — was repealed in 2020. The law, we are told, protects them.

But the real story of agency work in the UK is not about rights on paper. It is about what happens when employers are allowed to control workers without ever having to manage them. Agency staffing is not just a flexible hiring tool. It is a management avoidance strategy. And it is failing workers.



